Cold-Climate Heat Pump FAQs

A cold climate heat pump (CCHP) is a highly efficient heating and cooling system designed to operate effectively even when outdoor temperatures drop significantly below freezing, often down to −22∘F  or lower, maintaining significant heating capacity. 

Traditional heat pumps lose significant heating capacity and efficiency as temperatures drop below freezing. Cold climate models use advanced technology, such as enhanced vapor injection (EVI) compressors and specialized refrigerants, to deliver reliable and efficient heating even in severe cold. 

Yes. They are incredibly efficient in the winter for heating and highly efficient in the summer for cooling, acting as a two-in-one system. They transfer heat rather than generate it (like a furnace), making them much more energy-efficient. 

For most homes in cold regions, a properly sized cold climate heat pump can be the sole heating source. However, in regions with extreme, prolonged cold snaps, or older/poorly insulated homes, some homeowners choose to retain or install a small auxiliary heat source. We will assess your specific needs during the consultation. 

COP is a measure of a heat pump's efficiency. It is the ratio of heat delivered to the energy consumed. A COP of 3 means the heat pump delivers three units of heat energy for every one unit of electrical energy consumed. Higher COP values indicate better efficiency and lower operating costs. 

HSPF (Heating Seasonal Performance Factor): Measures the overall heating efficiency of a heat pump over a typical heating season. Higher numbers mean greater efficiency.

SEER (Seasonal Energy Efficiency Ratio): Measures the cooling efficiency over a typical cooling season. Higher numbers mean greater efficiency. We carry units with industry-leading HSPF and SEER ratings. Specific ratings vary by model and will be provided during your consultation.

Our systems primarily utilize modern, high-efficiency, and low Global Warming Potential (GWP) refrigerants, such as R-410A or the newer R-32, depending on the model and current environmental regulations. 

Modern cold climate heat pumps are designed to be very quiet. Most units operate at noise levels comparable to a normal conversation or a quiet air conditioner. Specific sound ratings (measured in decibels, dB) are available for each model. 

The duration depends on the complexity of the installation (e.g., retrofitting a furnace vs. a completely new ductless system). Typically, a standard installation takes 1 to 3 days. We will provide a detailed timeline with your quote. 

Cold climate heat pumps require minimal maintenance. We recommend:

1. Regular filter cleaning/replacement (by the homeowner).
2. Keeping the outdoor unit clear of snow, ice, leaves, and debris.
3. An annual professional check-up (by our certified technicians) to ensure optimal performance, check refrigerant levels, and clean coils.

Yes! They are an excellent solution for retrofitting. We offer both ducted systems (which can often utilize existing ductwork) and ductless mini-split systems (which require no ductwork). 

Yes. Proper installation is critical. The unit must be mounted on a sturdy pad or wall bracket to allow for proper condensate drainage and to protect it from deep snow accumulation. Our installation process ensures this is done correctly.

Warranties vary by manufacturer and component. We typically offer comprehensive warranties covering the compressor, parts, and labor for 12 months. Manufacturer parts warranties can last up to 10 years. Details will be clearly outlined in your proposal. 

Absolutely. As high-efficiency, environmentally friendly heating and cooling systems, cold climate heat pumps often qualify for federal, state, and local energy efficiency rebates, as well as utility incentives. Our team can help you identify and apply for the current programs available in your area. Check out our "Rebate and Credit Info" page to learn more today.

 Savings vary based on your previous heating system, energy rates, and home insulation. However, homeowners often see significant reductions in their heating bills—sometimes as high as 30% to 50%—compared to oil, propane, or electric resistance heat. 

Yes, we partner with several financial institutions to offer competitive financing plans, allowing you to pay for your new system over time. Please inquire during your consultation for current options.